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Stake Promotional Emails: Common Questions

Please note: This article is not related to monthly bonus emails.


How do I receive promotional emails?

  • Our Marketing Team sends promotional emails to eligible players.

  • Not meeting specific criteria may exclude you from receiving them.

What if I have unsubscribed?

  • If you've unsubscribed from our newsletters, you won't receive any promotional emails.

  • Resubscribe by going to your Account>Settings>Preferences and selecting "Receive Email Offers From Us", or contact our live support for assistance.

What happens if my account is self-excluded?

  • During self-exclusion, Stake won't send promotional emails to respect your break from gambling.

How do I increase my chances for future promotional emails?

  • Stay somewhat active on your account.

  • Moderate your activity and gamble responsibly.

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